Silk House Shipping Policy
Thank you for trusting Silk House with your skin care needs! Our team is dedicated to making sure you are happy with your products.
We do our best to get your order shipped on the same business day. We offer free standard shipping on all orders or $50 in the US. Here are the details:
Free Shipping - All orders over $50 get free standard shipping to anywhere in the US.
Flat Rate Shipping (for Faster Delivery) - If you’d like to receive your items even quicker, you can upgrade your shipping at checkout. A small flat-rate fee applies.
Shipping Carriers - We ship all our products via USPS, UPS, or FedEx. We feel confident that they deliver items quickly and in good condition. However, if you receive an item late, or in poor condition, we will gladly make it right.
Standard / Free Shipping - Packages are typically shipped using USPS and normally arrive within six business days, but can take up to 10 business days (excluding holidays).
Priority Shipping - If you want your package a little bit quicker, we offer a Priority Shipping option that will get your package to you in 2-3 business days.
Next Day Shipping - Customers requiring guaranteed next day delivery can select this option at checkout for an additional charge. These packages will typically be shipped via UPS, but please note, Saturday or Sunday delivery is not available. Holidays may also impact delivery schedule depending on UPS holiday observance days.
Shipping Confirmation and Tracking - Shortly after your order ships, you will receive a tracking number via email with a link that helps you track your package on the shipping company website.